Effective as of December 31, 2021

Web Cookie Notice

More information about cookies

Lutron uses cookies to provide you the best user experience when using our website(s). To help to protect your privacy, we feel that it is important that you know about the cookies our website(s) use and their purpose.

What are cookies?

Cookies are small pieces of data that are stored by a user's web browser when accessing a website. Cookies are part of the flow of information between hardware devices and web browsers, and can be used for, among other things, customizing user interaction with website and enhancing website performance and utility.

Why are cookies used?

Cookies may be used for many different purposes.

  • Required (Strictly Necessary) Cookies: These cookies are required to make the websites function properly and give you access across Lutron sites.
  • Analytics (Performance) Cookies: These cookies are used to analyze how the Lutron website is used, to count the number of visitors, and to identify improvement opportunities. Website usage statistics and other reports are not linked to individual accounts.
  • Functional Cookies: These cookies enable the website to provide enhanced functionality and personalisation. We leverage third-party providers whose services we have added to our pages.
  • Targeting Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites.

Please be aware that disabling required cookies will prevent you from accessing certain Lutron sites and will limit certain on-site functionality on pages which are available.

What cookies are being used?

Required (Strictly Necessary) Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work.

Categories Cookies
These cookies are used to support Lutron.com content distribution and display, resource navigation, on-site search, and myLutron sign-in services.
  • WebAnalyticsSessionId2
  • TechDocSelectedValues
  • nlbi_1555970
  • incap_ses_465_1555970
  • visid_incap_1555970
  • CurrentRegion
  • PasswordResetRedirect
  • CurrentUser
  • ui-tabs-
  • __utmvc
  • __utmvm*
  • __utmvb*
  • geo_info
  • geo_ribbon
These cookies are set by the OneTrust Cookie Consent & Website Scanning solution. They are used to maintain your cookie preference settings.
  • OptanonConsent
  • OptanonAlertBoxClosed

Analytics (Performance) Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site and will not be able to monitor its performance.

Categories Cookies
Google Analytics
Google Analytics gathers information for aggregate website reporting. This reporting allows us to understand interactions with our websites and refine the overall website experience.
  • _utmt
  • _utma
  • _utmb
  • _utmv
  • _utmc
  • _utmz

Functional Cookies

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

Categories Cookies
Live Chat
Live Chat is a third-party service Lutron leverages to provide live text-based chat services that are embedded within various pages on our website.
Disabling this cookie will disable all live chat functionality on Lutron websites.
  • _livechat
  • recent_window
  • _lc_vv
  • _lc.visitor_id.nnnnnnn
  • main_window_timestamp
  • main_window_timestamp_0
  • main_window_timestamp_9
  • message_text
  • 3rdparty
  • _livechat_lastvisit
  • lc_sso6794501
  • lc_sso6363201
  • notification[status_ping]
  • _lc_mcst
  • lc_mcid
  • lc_window_state
These cookies are used to support the functionality of the Lutron Ballast Selection Tool and Lutron Multi-Gang Selection tool.
Disabling these cookies will prevent these tools from operating.
  • productList
  • lutronParentUrl

Targeting Cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Categories Cookies
Embedded Google tools and services in support of on-site functionality (Google Maps), personalized ads on Google searches.
  • Id
  • SSID
  • PREF
  • SID
  • HSID
  • 1P_JAR
  • NID
Pardot cookies are embedded within the site to track effectiveness of Lutron electronic marketing initiatives and lead generation capture forms.
  • Pardot
  • Visitor_id#####
  • visitor_id119222
  • lpv119222

How to manage or disable cookies in your browser

Please be aware that Lutron currently does not make use of a technical solution that would enable us to respond to your browser's 'Do Not Track' signals. You may manage your cookie settings in your browser settings at any time or via our on-site Cookie Preference Center. If you simply disable all cookies or all of our cookies in your browser settings, you may find that access to our website(s) or features of our website(s) will not work, because your browser may prevent us from setting functionally-required cookies. Therefore, it is recommended to use the Cookie Preference Center on our website instead of disabling all cookies via your web browser.

Please note, preference center updates to remove previously accepted cookies may require you to refresh your web browser windows. In addition, please be aware that disabled cookies may still appear in your web browser until your site session ends or you clear your local browser cache.

For further information about how to refuse cookies, please refer to your browser ‘help’ section or
see www.allaboutcookies.org.

You may find further information on how to disable cookies or manage your cookie settings for the browser that you use from the following list: